Privacy Policy

Last updated: February 2026

1. Introduction

LetGuest ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Data We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Hotel and property information
• Guest booking data (processed on behalf of our hotel clients)
• Usage data and analytics

3. How We Use Your Data

We use the information we collect to:

• Provide, maintain, and improve our services
• Process upsell transactions on behalf of hotel partners
• Send WhatsApp messages to guests on behalf of hotel partners
• Communicate with you about our services

4. GDPR Compliance

All data is processed and stored within the European Union in compliance with GDPR requirements. Guest consent is obtained through WhatsApp opt-in mechanisms.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Contact

For questions about this Privacy Policy, contact us at privacy@letguest.com.