Your guests are already on WhatsApp. Your revenue should be too.
LetGuest helps hotels sell more, communicate better, and catch problems before they become bad reviews — all through WhatsApp conversations guests actually enjoy.
Everything your guests need. One platform.
Upsells & Revenue
Sell room upgrades, transfers, spa, early check-in, and more — before guests even arrive.
Learn moreAI Concierge
Answer guest questions 24/7. Restaurant recommendations, directions, requests — handled automatically.
Learn moreGuest Feedback
Catch problems during the stay, not after. Intercept negative reviews before they go public.
Learn moreOnline Check-in
Guests complete check-in through WhatsApp before arrival. Less queues, better first impressions.
Learn moreSound familiar?
Hotels face these challenges every day. LetGuest solves them.
Lost Revenue
The problem: Guests don't know about upgrades until the front desk — when it's too late to plan.
With LetGuest: LetGuest sends personalized offers before arrival, when guests are excited and ready to spend.
Silent Complaints
The problem: Unhappy guests don't tell you — they tell TripAdvisor. You find out when the review is already live.
With LetGuest: LetGuest asks during the stay. If something's wrong, you fix it before checkout. If everything's great, you nudge them to review.
Expensive Tech
The problem: Guest platforms charge thousands upfront, need IT teams, take months to deploy.
With LetGuest: LetGuest is affordable and fast. Go live in hours, not months. Start earning from day one.
How it works
From setup to revenue in four simple steps.
Connect
We connect to your hotel system. Guest data — names, dates, room types — flows into LetGuest automatically.
Engage
Guests get a WhatsApp message before arrival. Personalized greetings, upsell offers, and a check-in link.
Earn & Assist
Guests browse and buy upgrades in 2 taps. During their stay, the AI concierge handles questions and requests.
Listen & Learn
Post-stay, guests share feedback. You see satisfaction scores, upsell revenue, and review stats in one dashboard.
Because your guests are already there.
Hotel emails sit unopened. WhatsApp messages get read in minutes. It's the channel your guests already use every day — personal, instant, and trusted.
Sources: Meta Business, Statista, hospitality industry benchmarks.
90%+
message open rate
vs ~20% for hotel emails
2B
people use WhatsApp
worldwide
45%
of travelers prefer messaging
over calling the front desk
3×
higher upsell conversion
compared to email
Simple, transparent pricing. You earn more than you spend.
LetGuest combines a low monthly fee with a commission on upsell revenue. The setup is quick and the monthly cost pays for itself with just a few guest purchases.
Built for your hotel
30–60 rooms
Boutique Hotels
You deliver unique experiences — your digital guest journey should too. LetGuest lets you offer curated, personal upsells through a channel guests love. No generic app. No mass emails.
Frequently Asked Questions
There's a one-time setup fee, a low monthly subscription, and a commission on upsell transactions. The monthly cost pays for itself quickly — most hotels see ROI within the first week. No long-term contracts, cancel anytime.
No. Everything happens in WhatsApp — no apps, no accounts, no friction.
During or after the stay, guests receive a short satisfaction check via WhatsApp. If they report a problem, your team is alerted instantly so you can resolve it before checkout. Happy guests get a gentle nudge to leave a public review.
We integrate with popular PMS platforms to pull booking data automatically. Contact us to check compatibility with your setup.
Hours, not weeks. We handle the setup and configure your first offers and feedback flows. Most hotels are live the same day.
Yes. Guest consent is handled via WhatsApp opt-in. All data is processed and stored within the EU per GDPR requirements.
Guest messages: Polish, English, German, Czech, and more. Dashboard: English and Polish.
Fully. You choose the products, set prices, and define when offers are sent. We help optimize based on what converts.
Ready to earn more from every guest stay?
Book a 20-minute demo. We'll show you exactly how LetGuest works — with your rooms, your services, your guests.
Free. No commitment. Just a conversation.